DockDay · CrewAtlas

Crew Change Management,
Simplified & Compliant

The all-in-one platform for crew change logistics, shore leave compliance, and port crew monitoring. Real-time vessel tracking, smart dispatch, transparent settlement — trusted by shipping agents across China's major ports.

The Challenge

Port Crew Management Needs a Digital Upgrade

As international shipping grows, managing crew shore leave and crew changes at port involves fragmented communication, opaque service tracking, manual cost reconciliation, and delayed risk alerts. Traditional methods can't keep up.

Monitoring Gaps

Crew movements after disembarkation are untrackable. Driver, translator, and vehicle information can't be monitored in real-time, creating management blind spots.

Data Silos

Vessel data, crew declarations, and agent information are scattered across systems, making multi-dimensional analysis and holistic decision-making impossible.

Fragmented Service Chain

Crew change dispatch, shore leave services, and medical support operate independently with no unified platform to coordinate the full process.

Delayed Risk Alerts

Unauthorized berthing, overstayed crew, and geofence breaches cannot be predicted or detected in real-time, leaving port authorities reactive rather than proactive.

Six Core Modules

One Platform, Complete Control

From vessel monitoring to crew services — a systematic solution for port crew management.

Real-Time Vessel Tracking

Integrated AIS data and commercial ship intelligence for live vessel positioning, historical route queries, ETA prediction, and geofence alerts before port arrival.

Shore Leave Closed-Loop Management

Full lifecycle from immigration application, approval, shore pass verification, real-time GPS monitoring during leave, to return-to-ship confirmation. Every step tracked and auditable.

Crew Change Dispatch

Smart matching of vehicles, hotels, and catering. Real-time driver and translator tracking. Full service chain visibility with automated cost settlement.

Shore Leave Services

Managed consumption scenarios including shopping with tax refunds, medical green channel access, dining, and tourism — promoting port economic activity safely.

Berth Scheduling

Gantt-chart berth scheduling, vessel berthing status monitoring, and multi-port operations management to optimize port resource utilization.

Data Integration Hub

Fuses data from immigration systems, commercial AIS providers, and shipping agents into a unified platform for intelligent analysis and decision support.

Closed-Loop Process

Five Steps, Port to Port

1

Online Application

Agent submits crew shore leave request. System auto-parses vessel, port, headcount, and schedule.

2

Approval & Clearance

Immigration reviews and approves the application online, establishing the foundation for compliant shore leave.

3

Shore Pass & Pickup

Crew receives VIP passes with tracking capability. Dedicated vehicle dispatched for pickup upon clearance.

4

Real-Time Monitoring

Translator, driver, and vehicle positions uploaded live. Geofence monitoring ensures crew stays within permitted areas.

5

Return Verification

Crew returns to port for re-verification, confirmed boarding. Closed loop complete with full audit trail.

Crew App · dockday.cc

DockDay Crew App

Compliant, Risk-Free Shore Leave

The crew-facing mobile app that puts shore leave booking in the crew's hands. Zero cash handling for the Captain, full insurance coverage, VIP security clearance, and dedicated transport — all managed through a single app.

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Zero Captain Burden

Crew books and pays via App. Captain handles no cash or disputes. Full accident, medical, and theft insurance from PICC.

Live Link Tracking

Crew leader generates a secure link shared with the Bridge. OOW tracks crew ETA like a ride-share app — no radio clutter.

VIP Clearance + Escort

Shore pass processing, express security, licensed commercial vehicles, and professional safety escorts. Five-step loop ensures on-time return.

Strategic Partners

State-Owned Enterprise Joint Operation

DockDay operates jointly with Jiangsu International Exchange Center, a 100% state-owned enterprise under the Jiangsu Provincial Department of Finance, ensuring full regulatory compliance and institutional trust.

Jiangsu International Exchange Center Joint Operation

100% state-owned enterprise under Jiangsu Provincial Department of Finance. Three-year strategic cooperation agreement for crew shore leave services.

PICC (People's Insurance Company of China) Insurance Partner

Comprehensive crew accident insurance and platform liability coverage across all business lines.

Jiangsu Greywick Automotive Services Fleet Partner

Government-grade fleet vehicles with full licensing and professional drivers for crew transportation.

6

Port Terminals

100+

Service Orders

98.5%

On-Time Rate

20+

Partner Companies

Ready to Modernize Your Crew Change Operations?

Request a product demo and see how CrewAtlas can streamline your port crew management.

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Frequently Asked Questions

What is crew change management?

Crew change management is the end-to-end coordination of replacing ship crew members at port, including logistics planning, immigration compliance, transportation, accommodation, and cost settlement. DockDay CrewAtlas digitizes this entire process with real-time tracking and automated dispatch.

How does shore leave compliance work with DockDay?

DockDay provides a five-step closed-loop process: online application, approval verification, shore pass and security clearance, real-time monitoring with GPS tracking and geofencing during shore leave, and return-to-ship verification. Every step is logged and auditable.

What insurance covers crew during shore leave?

DockDay partners with PICC (People's Insurance Company of China) to provide comprehensive coverage including personal accident insurance, medical insurance, and property theft insurance for all crew members during shore leave activities.

Which ports does DockDay CrewAtlas cover?

DockDay CrewAtlas currently operates across 6 terminals in the Nanjing port area along the Yangtze River, with expansion planned to Shanghai, Zhoushan, Lianyungang, Taicang, and other major Chinese ports.